RETURNS AND EXCHANGES:
30 day return policy-Returns are accepted on all NEW, NEVER WORN, NON CUSTOMIZED and NON HOLIDAY ITEMS. To return an item you MUST contact me within 30 days of receipt of item. Item must be shipped back to me (at your cost) and received within 2 weeks after notifying me of the return. Once received, the refund will be processed LESS THE SHIPPING COST. To exchange an item, simply follow all refund procedures and purchase the item you would like.
HOLIDAY ITEM RETURN POLICY-
Returns on holiday themed items will only be accepted if the return package is postmarked BEFORE the holiday has passed. All items must be in NEW, NEVER WORN condition. Please contact me prior to returning the item. Item must be shipped back to me (at your cost) and postmarked prior to the corresponding holiday. Once received, the refund will be processed LESS THE SHIPPING COST. To exchange an item, simply follow all refund procedures and purchase the item you would like.
ALL SALES ON CUSTOMIZED ITEMS ARE FINAL! (If applicable)
A customized item is any that include name/number personalization, vinyl color changes, special order shirt colors/styles or fully customized designs (basically, if I don't carry that exact item in my shop, it's customized). Due to this high level of customization all sales are final. Returns and exchanges will NOT be accepted on customized items.
While I make every effort to ensure you receive a quality product, there will be times that a flaw or defect has been overlooked. You have 30 days from the date that you receive your item to notify me of any defects. Once notified, pictures of the defect will be REQUIRED before any action is taken on my part. If possible, I will email a prepaid shipping label and ask that you ship the item back to me for me to fix it. If this is not possible, I will ship out an entirely new item. If I ask that an item be sent back to me, you have ONE WEEK from the label creation date for the package to be postmarked.
CHANGES TO YOUR ORDER:
Sorry, but once an order is placed, no changes can be made. Please review the return/exchange policy.
Care instructions will be sent with all items requiring them. Please follow these instructions very carefully to keep your item looking beautiful.